TERMS OF SERVICE & PRIVACY POLICY FOR PADELGO AB

Terms of service

The activating player is always responsible for making sure that all other players agree to a stream being started.

Media material recorded with a camera or other equipment belonging to Padelgo AB may only be played back on www.padelgo.tv. Shorter clips of a maximum of 5 seconds may be shared on social media with the aim of driving traffic to www.padelgo.tv.

Media material recorded with equipment belonging to Padelgo AB is owned by Padelgo AB and may not be saved or altered.

Padelgo cares about your personal integrity

Padelgo AB, org.nr. 559215-8686, (the “Company”) ensures that your personal data is processed in a privacy-secure manner with a good level of protection and in accordance with applicable data protection legislation. The Company provides an internet-based streaming service focused on padel that enables players ("Players") to stream their padel matches ("the Service") via mounted cameras at the padel courts at connected facilities, whereby outsiders can take part in the moving footage via the Company's website [ and mobile application]. The Service is provided at the Company's own facilities and at other facilities connected to the Service with which the Company has entered into a cooperation agreement. This Privacy Policy describes how the Company processes personal data about those who activate the Service (1) ("Activating Players") and they play padel together with the Activating Player ("Other Players"). This Privacy Policy also describes how the Company processes personal data about any other people who move in the facility and thus may also be seen and / or heard on the films but who do not participate in the streamed padel match ("Club Visitors"), and finally the people who creates an account on the Company's website padelgo.tv. If you have any questions about the Company's privacy protection, you are always welcome to contact us. The company's contact information appears below under the heading "Contact information".

*1 This is done by the Activating Player scanning a QR code adjacent to the pitch. To start a stream, the Activating Player also needs to create an account. The Activating Player can choose whether the streaming should be public or private.

Personal data responsible

The company is responsible for the processing of your personal data and is therefore responsible for ensuring that your data is handled in a correct and secure manner in accordance with applicable legislation.

What personal data does the company handle?

Personal information is all information and all kinds of information that can be directly or indirectly attributed to a person who is alive. Examples of personal information are names, contact information, photos and videos of you and IP address. Processing refers to any type of action taken with personal data such as the collection, storage, use, processing and transfer of personal data.

Activating Players

The Company collects and stores the following information about you that the Company needs to be able to contact you and fulfill the Company's obligations to you as an Activating Player. Your personal information is mainly collected directly from you, e.g. in connection with you activating the flow, via e-mail, our social media or other communication channels or in connection with other use of the Service.

  • Personal and contact information, such as name, telephone number and e-mail address.
  • Information that you convey to the Company by e-mail, via our social media or through other communication channels.
  • Information from customer surveys and customer evaluations.
  • Payment and purchase history as well as Payment information, such as bank details, account number and, where applicable, IBAN, SWIFT etc.
  • Customer agreement.
  • Information from camera recording, such as images, videos and sounds from the Company's cameras installed on the padel court where the activated streaming is in progress.

Other Players

The Company collects and stores the following information about you that the Company needs to be able to provide the Service. The company collects your personal information in connection with Activating Players activating the flow.

  • Where applicable, first and last name.
  • Information from camera recording, such as images, videos and sounds from the Company's cameras installed on the padel court where the activated streaming is in progress.

Visitors to the club

The company may collect and store the following information about you as you visit the club at the same time as an Activating Player has chosen to stream his match.

Information from camera recording, such as images, videos and sounds from the Company's cameras installed on the padel court where the activated streaming is in progress.

People with an account on www.padelgo.tv

The Company collects and stores the following information about you that the Company needs to be able to contact you and fulfill the Company's obligations towards you as an account holder on padelgo.tv. Your personal information is mainly collected directly from you, e.g. in connection with the creation of an account, via e-mail, our social media or other communication channels or in connection with other use of the Service.

  • Personal and contact information, such as name, telephone number and e-mail address.
  • Information that you convey to the Company via e-mail, the Company's social media or through other communication channels.
  • Information from customer surveys and customer evaluations.
  • Payment and purchase history as well as payment information, such as bank details, account numbers and, where applicable, IBAN, SWIFT, etc.
  • Customer agreement.

Visitors to the Company’s website

In connection with your visit to the Company’s website [or mobile application], we collect the following information about you that the Company needs to be able to improve, streamline, simplify and develop our website [and mobile application].

Technical information, such as IP address, MAC address, URL, unique device ID, network and device performance, browser, language and identification settings, geographical location, operating system, other information from cookies or similar mechanisms (device information).

OUR PROCESSING OF YOUR PERSONAL DATA

For what purposes we intend to process your personal data and what legal basis we have for each processing follows from the tables below.

Activating Players

PurposeLegal basis
To be able to provide the Service.The processing is necessary to fulfill the agreement with the customer.
To be able to keep in touch with the Activating Player.The processing is necessary for the Company's legitimate interest in having contact with you as an Activating Player (balancing of interests).
To meet constitutional requirements, such as security requirements and accounting requirements.The processing is necessary to fulfill the Company's legal obligations.
To enable marketing and communication about the Company's brand and the Service (eg distribution of a newsletter and other marketing material, invitation to the Company's events, meetings and other gatherings, etc.).The processing is necessary for the Company's legitimate interest in marketing its brand, the Service and other similar services or goods to you as a customer (balancing of interests).
To conduct surveys concerning the Service. The processing is necessary for the Company's legitimate interest in evaluating, developing and improving the Service (balancing of interests).
To ensure payment and analyze purchase history in order to offer customers the right products and marketing.The processing is necessary to fulfill the agreement with you. The processing is necessary for the Company's legitimate interest in offering its customers relevant marketing with regard to the customer's previous purchases (balancing of interests).
To be able to receive payment from you when purchasing the Service.The processing is necessary to fulfill the agreement with you.
To be able to respond to and compensate customers in complaints and warranty matters.The processing is necessary to fulfill the agreement with the customer.

Other Players

PurposeLegal basis
To be able to provide the Service.The processing is necessary for the company's legitimate interest in providing the Service to the Activating Player and Other Players (balancing of interests).

Visitors to the club

PurposeLegal basis
To be able to provide the Service.The processing is necessary for the company's legitimate interest in providing the Service to the Activating Player and Other Players (balancing of interests).

People with an account on www.padelgo.tv

PurposeLegal basis
To be able to provide the Service.The processing is necessary to fulfill the agreement with the customer.
To be able to keep in touch with the Activating Player.The processing is necessary for the Company's legitimate interest in having contact with you as an Activating Player (balancing of interests).
To meet constitutional requirements, such as security requirements and accounting requirements.The processing is necessary to fulfill the Company's legal obligations.
To enable marketing and communication about the Company's brand and the Service (eg distribution of a newsletter and other marketing material, invitation to the Company's events, meetings and other gatherings, etc.).The processing is necessary for the Company's legitimate interest in marketing its brand, the Service and other similar services or goods to you as a customer (balancing of interests).
To conduct surveys concerning the Service. The processing is necessary for the Company's legitimate interest in evaluating, developing and improving the Service (balancing of interests).
To ensure payment and analyze purchase history in order to offer customers the right products and marketing.The processing is necessary to fulfill the agreement with you. The processing is necessary for the Company's legitimate interest in offering its customers relevant marketing with regard to the customer's previous purchases (balancing of interests).
To be able to receive payment from you when purchasing the Service.The processing is necessary to fulfill the agreement with you.
To be able to respond to and compensate customers in complaints and warranty matters.The processing is necessary to fulfill the agreement with the customer.

Visitors to the Company's website

PurposeLegal basis
To ensure the operation of the Company's website [and mobile application]. To be able to develop the Company's website [and mobileapplication] to adapt it better based on how the website is used.The treatment is necessary for the Company's legitimate interest in improving, streamlining, simplifying and developing its website and in order to attract more customers / partners and to increase the degree of returning customers / partners (balance of interests).

How long do we store your personal data?

Your personal information is retained for as long as there is a need to retain it to fulfill the purposes for which the information was collected in accordance with this Privacy Policy. Then your data will be deleted. Certain personal data will, in order to comply with relevant accounting legislation, be stored for seven years, calculated from the end of the calendar year in which the financial year to which the information belonged ended. For further information on how long the Company stores specific personal data, please contact the Company. Contact information can be found under the section "Contact" below.

To whom does the company provide your personal information?

At present, anyone can take part in the Company's live matches on padelgo.tv, meaning taking part in moving material, sound recording and, where applicable, the Activating Player's username (which may include first and last name). The Company does not otherwise disclose personal data to third parties, except in situations where this is required to fulfill a statutory obligation or to fulfill the Company's obligations to you, customers and / or partners. Your personal information will not be sold to third parties for advertising purposes.

The table below indicates situations where your personal information may be disclosed to third parties.

Third partyThe reason why the personal data is disclosed to third parties
Provider of cloud servicesPersonal data may be disclosed to providers of cloud services because the Company stores certain information in cloud services.
Suppliers and partnersThe Company may disclose your personal information to various suppliers and / or partners if such suppliers or partners need your personal information to be able to fulfill their assignments for the Company.
AuthoritiesPersonal data may be handed over to authorities when required to fulfill legal obligations.
DivestmentIn the event that the Company intends to transfer all or part of the Company's operations, personal data may be disclosed to a potential buyer.

Transfer of personal data to third countries

The company may transfer your personal data to countries outside the EU / EEA. If personal data is transferred to any country outside the EU / EEA, the Company will take measures to ensure that the personal data remains protected and also take the necessary measures to legally transfer personal data to countries outside the EU / EEA.

Social media

With regard to the personal data that occurs and is processed on social media such as Facebook, Instagram, Twitter, Youtube and LinkedIn, we refer users to each service's policy for information on how they process personal data. According to the Company, the purpose of the treatment is for customers of the Company to be able to interact and have contact with the Company via social media. This is to contribute to a good relationship with customers and partners and to make the Company's customer service and product easily accessible through several different channels. The treatment is necessary for the Company's legitimate interest in marketing its brand and products to existing and potential customers as well as to partners (balancing of interests).

Your rights

The company, as the person responsible for personal data, is responsible for ensuring that your personal data is processed in accordance with current legislation. The Company will, at your request or on its own initiative, correct, de-identify, delete or supplement information that is found to be incorrect, incomplete or misleading. You have the right to request from the Company access to and correction or deletion of your personal data (for example if such deletion is required by applicable law), request restriction of continued processing of your personal data and a right to object to the processing under the conditions permitted by applicable personal data legislation. for example, if you question whether the personal data is correct or whether the processing is legal). The company will notify each recipient to whom the personal data has been disclosed as stated above (To whom the company discloses your personal data) of any corrections or deletion of data and limitation of processing of data that takes place under this clause (Your rights). You have the right to data portability, ie a right to, under certain conditions, obtain and transfer your personal data in a structured, generally used and machine-readable format to another person responsible for personal data. If you do not want the Company to process your personal data for direct marketing, you have the right to notify the Company in writing at any time. Once the Company has received your notification, the Company will cease to process the personal data for this marketing purpose. You have the right, through a written application, to receive a free extract from the Company of which personal data is registered about you, the purposes of the processing and to which recipients the data has been or will be disclosed. You also have the right to receive information in the register extract about the predicted period during which the data will be stored or the criteria used to determine this period. You also have the right to receive information about your other rights stated in this section (Your rights) in the register extract. We would like you to contact us if you have any complaints regarding our processing of your personal data, so that we can correct our processing if necessary. You also have the right to submit any complaints regarding the Company's processing of your personal data to the Privacy Protection Authority.

The protection of your personal data

You should always be able to feel safe when you submit your personal information to us. The company has therefore taken the necessary security measures to protect your personal data against unauthorized access, alteration and deletion. We will not disclose your information to anyone other than what is expressly stated in this Privacy Policy.

Cookies

The company uses cookie-like technologies in order to provide certain functions on the website padelgo.tv and to improve the website and to deliver a better and more personal service. The information is stored in the form of a file containing encrypted login data. [The company uses cookies in accordance with the Company's policy for cookies, see link to policy for cookies].

If you do not submit your personal information to the company

If you do not provide your personal information to the Company, the Company will not be able to fulfill its legal or contractual obligations to you. For Shareholders, this means that you will not be able to exercise your rights as a Shareholder, including participating in and voting at general meetings.

Changes

The company has the right to change the Privacy Policy at any time. In the event of changes to this Privacy Policy, the Company will publish the adjusted Privacy Policy on www.padelgo.tv with information on when the changes will take effect. The company may also inform customers and partners in an appropriate manner.

Contact information

Do not hesitate to contact the Company if you have any questions about this privacy policy, the processing of your personal data or if you want to exercise your rights under this privacy policy or applicable law.

PadelGo AB
Org.nr: 559215-8686
Postal address: Henckels Torg 3, Helsingborg
E-mail: hello@padelgo.tv